We want you to feel confident when purchasing Mitolyn. Your satisfaction is our priority. This Refund Policy explains when and how refunds are issued for purchases made through our official website.
If you are not fully satisfied with your purchase of Mitolyn, you may be eligible for a refund under the conditions listed below.
To qualify for a refund:
The refund request must be made within 90 days of the purchase date (or the guarantee period offered on your sales page).
You must provide your Order Number or Proof of Purchase.
Refunds apply only to orders made through our official website.
We cannot process refunds for orders placed through unauthorized sellers.
Depending on the guarantee, you may or may not need to return the product:
Customers must return:
Unused bottles
Empty bottles (if your policy allows “Used Bottle Guarantee”)
Return shipping costs are the customer’s responsibility unless otherwise stated.
Some offers allow customers to keep the bottles.
Please check the guarantee terms on your order page.
Once your refund request is approved:
You will receive a confirmation email.
Refunds will be issued to your original payment method.
Refund processing may take:
3–5 business days for most banks
Up to 10 business days depending on your financial institution
Shipping charges (if any) are typically non-refundable.
If your Mitolyn order arrives:
Damaged
Defective
With missing items
Contact us within 48 hours of delivery with:
Photos of the packaging and product
Your order number
We will arrange a replacement at no additional cost.
If you have not received your refund:
Check with your bank or card provider
Wait the full processing time
Contact us for confirmation
If the problem persists, we will assist you directly.
Orders can only be canceled before they are shipped.
If your order has already been processed or shipped, you may need to follow the refund procedure above.