Thank you for choosing Mitolyn. We are committed to making your order experience smooth and transparent. This page explains how you can track your order, what to expect during the shipping process, and how to get support if needed.
After placing your order, you will receive:
An Order Confirmation Email
Your Order ID / Tracking ID
Details of your purchase
If you do not receive the confirmation email within 10–15 minutes, please check your spam/junk folder or contact our support team.
Orders are usually processed within:
24 to 48 hours (Business Days)
Processing times may be longer during holidays or high-volume periods.
Once your order is shipped, you will receive a Shipping Confirmation Email containing:
Your tracking link
Courier details
Estimated delivery date
Delivery times vary by location, but on average:
USA: 3–7 business days
International: 7–15 business days
Delays may occur due to customs, weather, or courier issues.
You can track your Mitolyn order using your Tracking ID provided via email.
Enter your Order Number or Tracking Number into your courier’s tracking page or the link provided in your email.
If you need help locating your tracking link, contact our support team.
If your package:
Has not arrived by the estimated date
Shows “Delivered” but you did not receive it
Has not updated in the tracking system for 5+ days
Please contact us immediately.
We will coordinate with the courier to locate or replace your order.
If you received:
The wrong product
Damaged items
Missing items
Contact us within 48 hours of delivery with:
Order number
Photos of the product/packaging
We will assist you with a replacement or solution.
If you need to:
Update your shipping address
Modify your order
Cancel your order
Please contact our support as soon as possible.
Changes can only be made before the order is shipped.